Frequently Asked Questions
Is The Restore Eye Mask Safe To Use?
Yes. The Restore Eye Mask features adjustable heat and massage modes, allowing you to customise the experience to suit your personal preference. The gentle warmth and air compression are designed to provide a comfortable massage experience around the eyes, while the built-in auto shut-off timer ensures each session ends automatically.
Will The Restore Eye Mask Fit Me?
Yes. The Restore Eye Mask features an adjustable elastic head strap designed to comfortably fit a wide range of head sizes. The lightweight design also helps provide a comfortable and secure fit throughout each relaxation session.
What If The Restore Eye Mask Isn't Right For Me?
Trying something new shouldn't feel risky. That's why every Restore Eye Mask is backed by our 14-Day Money-Back Guarantee. If you're not completely satisfied, simply contact us within 14 days of receiving your order and we'll help make it right.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.