Frequently Asked Questions
Who is the Restore Hand Massager suitable for?
The Restore Hand Massager is ideal for anyone experiencing sore, stiff or tired hands from everyday activities. Whether you spend long hours typing, using your phone, gardening, crafting or simply want a relaxing hand massage, it's designed to provide soothing comfort whenever your hands need a break.
How often can I use the Restore Hand Massager?
You can use the Restore Hand Massager as often as needed. Many customers enjoy a 10–15 minute session once or twice daily to help relax sore, stiff or tired hands.
Can I adjust the massage intensity?
Yes. The Restore Hand Massager features multiple intensity levels, allowing you to choose the pressure that feels most comfortable for your needs.
Can the Restore Hand Massager help with arthritis or carpal tunnel symptoms?
Many customers with conditions such as arthritis or carpal tunnel syndrome have used the Restore Hand Massager to help promote relaxation and improve comfort.
However, the Restore Hand Massager is not a medical device and is not intended to diagnose, treat, cure or prevent any medical condition. Results may vary from person to person. If you have severe symptoms, ongoing pain, numbness, or a diagnosed medical condition, we recommend consulting your healthcare professional before use.
How long does the battery last?
The built-in rechargeable battery provides up to 2 hours of use per charge. When it's time to recharge, simply connect the included USB-C charging cable.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.