Feel Better. Move Better. Live Better
Thoughtfully designed wellness essentials to support recovery, relaxation, mobility, and everyday wellbeing.
Helping Australians Feel Their Best
Frequently Asked Questions
Where are you located?
Our head office is located in Sydney, Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at contact@nurturelyco.com.au.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At Nurturely Co, we're committed to helping Australians improve their health, wellbeing and recovery through practical products designed for everyday life. Our carefully selected range supports comfort, relaxation, movement and self-care, helping you feel your best every day.
Fast, Free & Secure Shipping Australia Wide
We believe investing in your wellbeing shouldn't have to wait. That's why we offer fast, free shipping Australia-wide so you can start feeling the benefits sooner.