Frequently Asked Questions
How accurate is the Restore Smart Ring?
The Restore Smart Ring is designed to provide useful everyday insights and trends across your heart rate, sleep, blood oxygen and activity. For the most consistent readings, wear it snugly and regularly. Like all consumer wearables, readings can vary with fit, movement and other factors, so it’s intended for general wellness tracking rather than medical diagnosis.
Will it work with my phone?
The Restore Smart Ring is compatible with most smartphones running iOS 10.0 or later and Android 8.0 or later. Simply download the SmartHealth app and connect your ring via Bluetooth.
How do I know which ring size to choose?
Use our Ring Size Guide before ordering to find your best fit. For the most reliable and comfortable everyday tracking, your ring should fit securely without feeling overly tight.
Do I need to pay for a subscription?
No. The Restore Smart Ring connects to the SmartHealth app with no monthly subscription fees or ongoing costs. Simply pair your ring with your phone to access your sleep, heart rate, blood oxygen and activity insights.
Can I wear the Restore Smart Ring all day and night?
Yes. The Restore Smart Ring is designed to be lightweight, compact and comfortable for everyday wear — including while you sleep. Its sleek, button-free design makes it easy to wear throughout your daily routine, so you can keep tracking without the bulk of a traditional smartwatch.
What is your refund policy?
We offer a 30 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.